Privacy Policy

Welcome to vippkr (accessible at https://vippkr.cam). vippkr is an English-language online betting information and guide platform serving Pakistani users and international audiences who are interested in sports betting, live casino, slots and responsible gambling practices. This Privacy Policy ("Policy") sets out how vippkr ("we", "us", "our") collects, processes, stores and protects personal and non-personal information obtained through your use of this platform.

We are committed to handling your information with transparency, care and in compliance with applicable data protection principles. We do not operate as a gambling operator and we do not process financial transactions on behalf of users. Our platform is strictly informational in nature. Accordingly, the data we collect is limited to what is technically necessary to operate the platform and improve the experience for users across Pakistan — including those in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information that relates to an identified or identifiable individual, including but not limited to name, email address, IP address, device identifiers and browsing behaviour where such data can be linked back to a specific person.
• "Non-Personal Data" means aggregated, anonymised or technical data that cannot reasonably be used to identify a specific individual, such as aggregate page view statistics or anonymised session duration metrics.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure or deletion.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, the Data Controller is vippkr.
• "User" means any individual who accesses or uses the vippkr platform, whether or not they have created an account.
• "Cookies" means small text files placed on a user's device by a website for the purpose of storing information about that user's session, preferences or browsing behaviour.
• "Third-Party Service Provider" means any external vendor, analytics provider, hosting company or technology partner engaged by vippkr to support the technical operation of the platform.

vippkr acts as the Data Controller in respect of Personal Data collected through https://vippkr.cam. As Data Controller, we are responsible for determining how and why your data is processed. Where we engage Third-Party Service Providers to assist with platform operation, those providers act as Data Processors under our instruction and are bound by data processing obligations consistent with this Policy.

For all privacy-related enquiries, requests or concerns, please contact us using the details provided in Section 16 of this Policy.

vippkr collects a limited range of data types in the course of operating the platform. The categories of data we may collect include:

We collect data through the following methods:

• Automatic Collection: Technical and usage data is collected automatically when you access or browse the platform, through server logs, analytics tools and cookies placed on your device.
• Voluntary Submission: Where you contact us by email or through any support channel, we collect the information you choose to share in that communication.
• Third-Party Analytics: We may use industry-standard analytics services (such as web analytics platforms) that collect aggregated, anonymised data about platform traffic and user behaviour.
• Cookie Consent: Where required by applicable data protection standards, non-essential cookies are only placed after obtaining your consent via an appropriate cookie notice.

We process the data we collect for the following purposes:

• Platform Operation: To ensure the platform functions correctly, loads efficiently and remains accessible to users across Pakistan and internationally.
• Security & Fraud Prevention: To detect, investigate and prevent malicious activity, unauthorised access attempts, or abuse of the platform.
• Analytics & Improvement: To understand how users interact with the platform — which guides are most useful, where users drop off, and how the content experience can be improved for Pakistani audiences.
• Content Localisation: To serve region-appropriate content, including references relevant to Pakistan, PSL/T20 cricket, local payment context (Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah) and city-level context where applicable. Payment provider names are referenced for contextual relevance only and do not imply any endorsement or support of gambling services by those providers.
• Legal Compliance: To fulfil obligations under applicable law, respond to lawful requests from competent authorities, and protect the rights and interests of vippkr and its users.
• Support Responses: To respond to enquiries, support requests or feedback submitted by users via email or other contact channels.

Where data protection law requires a lawful basis for processing Personal Data, we rely on the following bases depending on the nature of the processing activity:

• Legitimate Interests: The processing of technical and usage data for platform security, analytics and operational improvement is carried out on the basis of our legitimate interests in operating a safe, functional and effective information platform, provided those interests are not overridden by your rights and interests.
• Consent: Where non-essential cookies or optional analytics tools are used, we rely on your consent, which you may withdraw at any time by adjusting your cookie preferences or browser settings.
• Legal Obligation: Where we are required to process or disclose data in order to comply with applicable law or respond to a lawful request from a competent authority, we process data on the basis of legal obligation.
• Contract Performance: Where you have contacted us and we are processing your communication data in order to respond, we process that data on the basis of taking steps at your request.

vippkr does not sell or commercially transfer your Personal Data to third parties. We may share data in the following limited circumstances:

• Service Providers: We may share technical or usage data with trusted Third-Party Service Providers who support the operation of our platform — for example, web hosting providers, content delivery networks, or analytics platforms. These providers are engaged under data processing agreements and are not permitted to use your data for their own purposes.
• Legal Requirements: We may disclose data where required to do so by applicable law, court order, or a lawful request from a regulatory or law enforcement authority with appropriate jurisdiction.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of assets involving vippkr, user data may be transferred as part of that transaction, subject to the same protections described in this Policy.
• Protection of Rights: We may disclose data where reasonably necessary to protect the legal rights, property or safety of vippkr, its users, or the public.

vippkr uses cookies and similar tracking technologies to support the operation and improvement of the platform. The types of cookies we may use include:

• Strictly Necessary Cookies: Essential for the platform to function correctly. These cannot be disabled without significantly affecting your ability to use the platform. No consent is required for these cookies.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users interact with the platform — page visits, session duration, referral sources. These are only placed with your consent where required.
• Preference Cookies: Used to remember your settings or preferences (such as language or display preferences) to improve your experience on return visits.

You can manage or withdraw your consent for non-essential cookies at any time by adjusting your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the platform.

We retain Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention principles are as follows:

• Technical & Usage Data: Retained for a rolling period of up to 26 months for analytics and security purposes, after which it is anonymised or deleted.
• Communication Data: Emails and support correspondence are retained for up to 12 months from the date of the most recent communication, unless a longer retention period is required for legal or dispute resolution purposes.
• Cookie Data: Session cookies expire at the end of your browsing session. Persistent cookies expire at the period specified in the cookie, typically no longer than 13 months.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data management procedures.

We implement appropriate technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• Encrypted data transmission using industry-standard TLS/SSL protocols.
• Access controls limiting data access to authorised personnel only, on a need-to-know basis.
• Regular security reviews and monitoring of platform infrastructure.
• Engagement of reputable, security-conscious Third-Party Service Providers.

Depending on the applicable data protection law in your jurisdiction, you may have the following rights in relation to your Personal Data:

• Right of Access: The right to request a copy of the Personal Data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete Personal Data.
• Right to Erasure: The right to request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent (subject to legal obligations requiring retention).
• Right to Restrict Processing: The right to request that we limit the processing of your Personal Data in certain circumstances.
• Right to Data Portability: The right to receive your Personal Data in a structured, commonly used and machine-readable format where technically feasible.
• Right to Object: The right to object to processing carried out on the basis of our legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at the details provided in Section 16. We will respond to verified requests within a reasonable timeframe consistent with applicable law. We may ask you to provide identification before processing certain requests.

As an internationally accessible platform, data collected through vippkr may be transferred to, stored or processed in countries other than your country of residence, including countries whose data protection laws may differ from those of Pakistan. Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place to protect the data in a manner consistent with applicable data protection principles, including contractual protections with Third-Party Service Providers.

By using the platform, you acknowledge that your data may be transferred and processed internationally in accordance with this Policy.

vippkr is strictly an adults-only platform. We do not knowingly collect, process or retain Personal Data from individuals under the age of 18, or under the higher minimum age required by the relevant operator's licence jurisdiction. If you are under the applicable minimum age, you must not use this platform.

vippkr reserves the right to update this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. We may, at our discretion, provide additional notice of significant changes through prominent placement on the platform.

Your continued use of the platform following any update constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed of how we handle your data.

If you have any questions, concerns or requests relating to this Privacy Policy or the way vippkr handles your Personal Data, please contact our support team. We are committed to addressing all genuine privacy enquiries promptly and transparently.

For responsible gambling support or self-exclusion requests, please visit our dedicated Responsible Gambling page.